SportsEngine alternative

Looking for a SportsEngine alternative?

A $1,500-a-year captive-payments penalty buried in your subscriber agreement. Effective take rates of 5–7% of GMV. A 2% issue-resolution rate on PissedConsumer. Your registrar isn't crazy.If you've decided it's time to move, here's why clubs land on EZ Event Registration — and how a switch actually goes.

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Why clubs leave SportsEngine

  • Captive-payments penalty hidden in the contract

    The Subscriber Agreement requires clubs to process at least 70% of their gross registration volume through SE Payments — or pay a $1,500/year penalty. Most clubs find out about the rule when they get the invoice.

  • Customer support has collapsed under PE-style cost-cutting

    PissedConsumer logs a 2% issue-resolution rate. Recent Capterra reviews describe multi-day response times and unfixed bugs lingering 4+ months. The pattern is consistent across 2023–2025 reviews.

  • Refunds are deflected back to the club

    Subscription payments are explicitly non-refundable. Parent refunds must be issued by the club admin — SE Support will not act on a parent's request. The platform offloads the emotional labor of refund disputes onto club registrars.

What you get with EZ Event Registration instead

  • Stacked subscription + per-transaction fees + captive-volume penalty (effective 5–7% of GMV)

    Flat $49/mo + 1.5% per transaction. No annual commitment. No volume minimums. No captive-payments penalty. The price you see is the price you pay.

  • Customer support deflects, response times measured in days

    Founder-led support team. No PE cost-cutting playbook. Response time SLA in hours, not days, with named humans on the other end.

  • Refund architecture forces clubs to absorb the parent-side emotional labor

    Stripe Connect v2 marketplace architecture lets clubs issue full or partial refunds in one click — including platform fees — without filing a ticket. Structural, not policy.

  • Aging codebase; admin UI feels like 2014 because it largely is

    Built on Next.js 16 + Fastify 5 + Prisma 7. Page speed and mobile UX are not retrofittable; they require the modern stack we already shipped on.

  • PE/corporate parent introduces a roadmap that serves Comcast quarterly KPIs, not club registrars

    Independent. Founder-led. Not part of a roll-up. No forced migrations on the roadmap.

Read: switching registration platforms without losing data